JCB Operator App1.10 - App Store

The JCB Operator App allows machinery operators to complete a machine check electronically. This easy to use app replaces the traditional paper based machine check sheets which can be damaged, lost or even unreadable. The app will load the correct check list which is determined by the machine serial number/VIN/QR code ready for the operator to complete. The operator can add comments and upload photos to give further detail on a failed check. All checks are then stored in the JCB Customer Portal online at the point of completion; ensuring quick response times if a machine has failed a check. The JCB Operator App can be also used offline which means the check will then be submitted to the JCB Customer Portal once connected to WIFI or mobile data.

Key features:

. Simple, intuitive navigation
. Paper free machine check process, all electronic
. Machine check type determined by serial number/VIN or QR code
. Ability to scan QR or VIN code for ease of use
. Checks can be tailored to industry and or machine type
. Photos and comments can be added to the check
. Check can be completed on non-JCB machines
. Real-time check submission upon completion*
. Both passed and failed checks are stored on the JCB Customer Portal for future reference
. Failed checks appear as an alert in the JCB Customer Portal
. Each operator can create their own account
. Access to quick start guides for machine operation

*if using offline; this will submit once connected to WIFI or mobile data

How to use:

. Log into the app using your username
. Either scan VIN/QR code or type in the machine serial number
. Select to start check
. Complete check ensuring to add comments and photos where applicable
. Submit completed check
. Access quick start guides if required

Version History Improved accessibility support for screen reader users 1.10 10/01/2025 Bug fixes and improvements. 1.9 07/23/2025 - Map view added to home screen to enable easier location of machines.
- Improved view for support cases.
- View all available documents associated with a machine, their uploaded and expiry dates, and their expiry status.
- Bug fixes to machine checks and VIN scanning. 1.8.0 01/26/2024 With this release, we have made some background improvements to the LiveLink authentication system, this will allow us to continue keeping your fleet safe and secure.

The new login screen will look slightly different but you can continue using your existing username and password. 1.7.0 08/29/2023 Bug fixes and performance improvements 1.6.0 08/21/2023 Additional case status was added within the LiveLink Support feature to reflect cases awaiting transfer to another dealer. 1.5.5 01/18/2023 Bugfixes and performance improvements 1.5.4 11/03/2022 Bug fixes and app improvements 1.5.3 10/12/2022 App functionality improvements 1.2.284 07/08/2022 Bug fixes and app improvements 1.2.208 03/15/2022 Bug fixes and app improvements 1.2.103 01/28/2022 Bug fixes and app improvements 1.2.101 01/10/2022 Bug fixes and app performance improvements 1.1.110 10/09/2021 The JCB Operator app is now enabled for use on iPad devices
Bug fixes and app improvements 1.1.89 08/18/2021 Bug fixes and performance improvements 1.1.4 11/29/2019 Performance improvements 1.1.3 10/09/2019 Performance improvements 1.1.2 09/17/2019 Accept invitations to your organisations 1.1.0 07/25/2019 Download documents for offline access 1.0.16 07/09/2019 This version adds background sync functionality, so if you complete a daily check while offline the app will now automatically sync when you next get a connection. 1.0.15 06/19/2019 Minor bug fixes and improvements 1.0.13 06/07/2019 Bug fix for checklist template updates 1.0.12 06/07/2019 - Improvements to VIN/PIN scanning
- Minor bug fixes and improvements 1.0.9 04/29/2019 - Added ability to email checks
- Minor bug fixes 1.0.8 04/08/2019 1.0.6 03/25/2019